Probate and Digital Assets: Managing Online Accounts and Data

Probate and Digital Assets: Managing Online Accounts and Data

Probate and Digital Assets: Managing Online Accounts and Data

In today’s digital age, our lives are increasingly intertwined with online accounts, digital assets, and data stored in the cloud. When someone passes away, the process of managing these digital assets and accounts can be challenging and complex. This article will explore the concept of digital assets, the importance of managing them in probate, common challenges, and strategies for effectively handling online accounts and data during estate settlement.

Understanding Digital Assets

Digital assets encompass a wide range of digital properties and online accounts, including:

Financial Accounts: This includes online banking and investment accounts, as well as digital payment platforms like PayPal.

Email Accounts: Email accounts contain not only personal correspondence but also critical information such as bills, financial statements, and subscription renewals.

Social Media Profiles: Social media accounts may have sentimental value, and their management can be sensitive.

Digital Content: This category covers digital photos, videos, music, e-books, and other content purchased or stored online.

Cryptocurrency: Cryptocurrency wallets and holdings can be valuable digital assets.

Domain Names: If the decedent owned domain names for websites, they are considered digital assets.

Cloud Storage: Documents, files, and backups stored in cloud services like Google Drive, Dropbox, or iCloud fall into this category.

Business-related Accounts: If the deceased owned or operated an online business, these accounts and associated assets must also be managed.

The Importance of Managing Digital Assets in Probate

Managing digital assets during probate is crucial for several reasons:

1. Protecting Financial Interests

Digital assets often have financial value. Failing to account for them can result in financial loss or missed opportunities to settle debts or claims.

2. Ensuring Compliance with the Law

Probate laws and regulations require the executor or personal representative to identify, manage, and distribute all assets, including digital ones, according to the decedent’s wishes or applicable laws.

3. Preserving Digital Legacies

Digital assets can hold sentimental value. Failing to manage and protect these assets can result in their loss, potentially causing emotional distress to surviving family members.

4. Preventing Identity Theft and Fraud

Leaving digital accounts unattended can expose the decedent’s personal and financial information, potentially leading to identity theft or fraudulent activities.

Challenges in Managing Digital Assets During Probate

Managing digital assets during probate can be challenging due to several factors:

1. Privacy and Security Concerns

Accessing a deceased person’s online accounts can be fraught with privacy and security concerns. Executors need to respect privacy while safeguarding sensitive information.

2. Passwords and Access

Accessing online accounts often requires knowledge of usernames and passwords, which may not be readily available to the executor.

3. Legal and Jurisdictional Issues

Determining the legal rights and jurisdiction over digital assets can be complex, especially if the service providers are based in different countries.

4. Rapid Technological Change

The digital landscape evolves rapidly, and managing digital assets may require keeping up with changing technologies and platforms.

5. Lack of Awareness

Many individuals do not plan for the management of their digital assets, leaving their executors unaware of their existence.

Strategies for Managing Digital Assets in Probate

Effectively managing digital assets in probate requires a proactive approach. Here are strategies to consider:

1. Create an Inventory

Compile a comprehensive inventory of all known digital assets, including account details, login credentials, and associated information. Include any relevant digital content or data.

2. Appoint a Digital Executor

Consider appointing a digital executor in your will or estate plan. This individual should be tech-savvy and capable of managing digital assets effectively.

3. Use a Password Manager

Encourage the decedent to use a reputable password manager. Password managers securely store login credentials and can simplify the process of granting access to digital accounts.

4. Document Your Wishes

Include instructions in your will or estate plan regarding the management and distribution of digital assets. Specify which accounts should be closed, transferred, or maintained.

5. Understand Service Providers’ Policies

Familiarize yourself with the terms of service and policies of digital service providers. Some platforms have specific procedures for handling accounts of deceased users.

6. Seek Legal Guidance

Consult with an attorney experienced in probate and digital asset management to ensure compliance with state laws and regulations.

7. Keep Records Secure

Store your digital asset inventory and related documents in a secure location, such as a safe or digital vault, and share access details with your appointed digital executor or attorney.

8. Regularly Update Your Plan

Review and update your digital asset management plan regularly, especially after significant life events or changes in your online presence.

Accessing Digital Assets After Death

Accessing digital assets after someone’s passing can be challenging, but the following steps can help:

1. Gather Necessary Documents

Collect the will, any power of attorney documents, and a death certificate. These documents may be required to establish your authority to manage digital assets.

2. Contact Service Providers

Reach out to the relevant digital service providers (e.g., email providers, social media platforms) to inquire about their procedures for accessing or closing accounts of deceased users.

3. Provide Documentation

Service providers may request proof of your authority as the executor or personal representative. Be prepared to provide legal documents, such as the will and death certificate.

4. Secure and Transfer Assets

Once you have access to digital assets, secure and transfer them according to the decedent’s wishes or state laws. This may include closing accounts, transferring ownership, or preserving digital content.

5. Monitor for Activity

Keep an eye on the decedent’s digital presence for any posthumous activity or unauthorized access. Promptly address any security concerns.


In an increasingly digital world, managing digital assets in probate is a critical aspect of estate settlement. Properly addressing these assets ensures the protection of financial interests, preservation of digital legacies, and compliance with the law. By taking proactive steps, such as creating an inventory, appointing a digital executor, and seeking legal guidance, individuals can navigate the complexities of digital asset management in probate effectively, ensuring that their digital legacy is handled with care and responsibility.

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We are not afraid to litigate and take cases to trial, and have trial experience. We are relentless and we win. Clients also have first-hand access to our attorneys who are available day or night and will even provide you with their cell phone numbers. Case updates come straight from your attorney rather than paralegals or staff members.

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